Frequently Asked Questions
Everything you need to know about your Lullaby Club experience.
How long will it take for my order to arrive?
Orders are typically processed within 1-2 business days. Standard shipping within Australia takes 3-7 business days, while international shipping can take 7-21 business days depending on your location.
What is your return policy?
We offer returns for store credit or exchange within 30 days of purchase, provided the items are in original condition with tags attached. Please note that sale items are final sale unless deemed faulty.
How do I know which size to choose?
Most of our styles are designed with a relaxed, oversized fit to accommodate changing bodies. We recommend checking the specific size guide on each product page for detailed measurements.
Do you offer Buy Now, Pay Later options?
Yes, we currently support Afterpay, Klarna, and Zip Pay at checkout for all Australian customers, allowing you to split your purchase into interest-free installments.
Are your fabrics sustainably sourced?
We prioritize natural fibers like linen, cotton, and modal. We are committed to ethical manufacturing processes and work closely with our suppliers to ensure fair working conditions and reduced environmental impact.
Can I change or cancel my order after it has been placed?
As we aim to ship orders as quickly as possible, we can only make changes or cancellations if the order has not yet been processed by our warehouse. Please contact our support team immediately for assistance.